Membership Services Unit:
The Membership Services Unit coordinates all aspects of the daily operation of the Clubhouse.
Orientation and Enrollment: Responsible for coordinating the enrollment of new members. We provide tours and a structured two-day orientation process. The unit also assists new members with enrollment paperwork and getting them connected with a unit base and staff advocate.
Food Service: This involves members and staff preparing breakfast and lunch daily for the clubhouse, as well as weekends, holidays, and other special events. This includes menu planning, cooking, ordering food and supplies, and maintenance. We also operate a snack bar with daily hours of operation.
Transportation: Because of our rural location, we assist members who do not have access to public transportation to get to the clubhouse and to work on their TE positions. The unit maintains all PTH vehicles, tracks miles traveled, and coordinates daily runs. We also give members the opportunity to become member drivers and assist with the daily transportation responsibilities.
Clerical: The unit maintains a five line phone system for the house. We greet members, staff, and guests as they arrive and encourage all to sign in and out. We put out monthly newsletters called the Prime Scribe. This is mailed to members, agencies, our Board of Directors and local representatives. These responsibilities also include faxing, photocopying, and other administrative functions.
Statistics: Members and staff are responsible for tracking the clubhouse daily attendance, transportation, meals served, and reach-out calls and visits. This enables members to enhance skills in computer applications and paperwork. Statistics are important to gauge the functions of the clubhouse and areas where resources may need to be diverted.
Reach-out: Prime Time House reaches out to members who are isolating via phone calls, home visits, greeting cards and hospital visits. Members and staff work together in ensuring all our members are contacted frequently.